Safari Not Recognizing CardPointers+ Status

The Safari extension determines your login and membership status through the app, so you'll want to make sure you're logged in and have used the Restore Purchases button at the bottom of the Upgrade screen.

If your membership is recognized in the app, but not in the extension, something has likely gotten corrupted in your local cache. The easiest solution is to open your device's Settings app, go to Safari > Extensions > CardPointers, and tap on Clear Storage, then re-open Safari and then the CardPointers extension, which should update automatically.

If that still doesn't work, please clear out all caches by following these steps, then logging back into the CardPointers app, and then turning the extension back on:


https://help.cardpointers.com/apple-apps/dXErvSMyR8A4uxQc4Dp9t7/unable-to-add-or-delete-cards/bG3XggkMEBDFK7g3sHKfEP


http://cardpointers.com/help/extension/safari


If that still doesn't resolve the problem for you, please email me more details and screenshots at support@cardpointers.com

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