How do I find my Account ID?

For support reasons, you may be asked to share your CardPointers Account ID. Here's how to find it depending on the platform:

iPhone/iPad/Mac

  1. Launch the app and open the For You tab.
  2. Tap on the gear icon at the top left to open the app's Settings screen.
  3. Scroll down to the bottom, and you'll see Account below the Sign Out button, which is your CardPointers Account ID.
  4. Tap on the CardPointers icon to copy your Account ID to your clipboard to make it easy to send by email.
  5. You will see an animation confirming that it was copied to your clipboard.
  6. Alternatively, you can use the Contact the Developer button on the Settings screen which will include your Account ID in an email to support.

Android

  1. Launch the app and open the Settings tab.
  2. Scroll down to the bottom, and you'll see Account below the Sign Out button, which is your CardPointers Account ID.
  3. Tap on the CardPointers icon to copy your Account ID to your clipboard to make it easy to send by email.
  4. You will see a snackbar at the bottom confirming that it was copied to your clipboard.
  5. Alternatively, you can use the Contact the Developer button on the Settings screen which will include your Account ID in an email to support.

Extension (Safari/Chrome)

You'll find your Account ID listed at the bottom of the extension's Settings screen, here's how to pull that up:

https://cardpointers.com/help/extension/refresh

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