Linking a purchase to your account

If you’ve just upgraded to CardPointers+ and you’re not seeing your purchase linked automatically, please try the following steps:

1. If you see an Upgrade to CardPointers+ banner in the Settings screen, please tap on it, scroll to the bottom and tap on the Restore Purchase button at the bottom to force a manual refresh of your CardPointers+ entitlement.
2. If that doesn't work, and you did a direct purchase (not in the App Store or Google Play), be sure to use the Auto-Link URL which was shown at time of purchase and in the confirmation email on each device that you use to link things up automatically to your logged-in account (v6.3+ required).
3. For any further issues, please use the Contact the Developer button in the app’s Settings screen which will include your Account ID, and provide the email address associated with the purchase, so that the two can be manually linked. You’ll receive an email once that’s completed, usually within a few hours.
4. Alternatively, open the app’s Settings screen, scroll down to the bottom, and tap on the CardPointers icon to copy your Account ID to your clipboard, then send an email to support@cardpointers.com and paste in your Account ID, as shown here: https://cardpointers.com/help/id